1. Our commitment
Trackr Finance is committed to handling personal data in line with the UK GDPR and the Data Protection Act 2018, as amended by the Data (Use and Access) Act 2025. We are registered with the ICO under reference ZC112192. This page summarises your rights and how we meet our obligations, and should be read together with our Privacy Policy.
2. How we process data
We process personal data lawfully, fairly and transparently, for specified purposes, limited to what we need, kept accurate, retained no longer than necessary, and kept secure. Our purposes and legal bases are set out in our Privacy Policy.
3. Your rights
Under UK data protection law you have the right to:
- be informed about how we use your data;
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict how we process your data in certain circumstances;
- data portability — to receive certain data in a usable format and have it transferred where technically feasible;
- object to processing based on our legitimate interests, and to direct marketing at any time; and
- rights in relation to automated decision-making and profiling.
4. Automated decisions
We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Where AI is used, for example to read receipts, its outputs are presented to you for review and confirmation.
5. Exercising your rights
To exercise any right, contact us at support@trackr-finance.com. We may need to verify your identity. We will respond within one month, which we may extend by up to two further months for complex requests, and we will tell you if we do. Exercising your rights is normally free.
6. Complaints
From 19 June 2026, we will acknowledge data protection complaints within 30 days and keep you informed of the outcome. You also have the right to complain to the ICO at ico.org.uk or via its helpline, though we would welcome the chance to put things right first.
7. International transfers and security
Where we transfer data outside the UK, we use appropriate safeguards under Chapter V of the UK GDPR. We use technical and organisational measures, including encryption and access controls, to keep your data secure, and we have processes to handle any personal data breach and to notify the ICO and affected individuals where required.
8. Data protection contact
Contact us at support@trackr-finance.com. As a small business, we are not required to appoint a Data Protection Officer, but you can use this address for any data protection matter.